Full payment is required 24 hours before check-in. 1.5% credit card surcharge applies to Visa and Master Card and 3.5% surcharge applies to Amex and Diners Card payments.
Rambutan will hold a bond for the duration of your stay - $100 bond for all private rooms and a $30 bond for all Dormitory rooms. If the room entry card is lost $5 per lost card will be subtracted from the room bond.
For All bookings during COVID-19.
If your booking is affected for any reasons during COVID, we will allow you to change your travel date.
If you are unsure when you will travel, your booking will be open dated with NO expiration date.
Cancellation fees are as follows
20% cancellation fee 30 days or more before departure
50% cancellation fee if within 30 days before departure
100% cancellation fee within 14 days before departures
Schedules subject to change without notice
Scuba Diving Insurance
All passengers are strongly advised to purchase a comprehensive Travel Insurance policy that includes trip cancellation insurance and Evacuation & Medical cover for scuba diving.
Please be aware that not all Travel Insurance companies cover scuba diving and in-water activities. Please read the wording of your policy carefully.
Any evacuation, vessel relocation, or medical expenses are the diver's financial responsibility in a Medical Emergency. We strongly recommend the purchase of dive insurance.
Cancellation / Rescheduling Policy
We reserve the right to change vessel, dive locations, and prices without notice.
Please note we must receive at least 48 hours' notice from you when choosing to cancel or reschedule a reservation. Cancellation refunds are not given within 48 hours' notice. This includes factors beyond your control, including medical problems, airline delays, bad weather, etc.
Please refer to the Trade Practices Act 1974. Travel Insurance is highly recommended.
Please contact our office if you require any further information.
Terms And Conditions
This website acts as a booking agent only for the accommodation advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services. It is recommended all bookings are confirmed 48 hours in advance of your stay by calling +61 7 4051 5777. We are not liable for changes to accommodation, pricing, times or inclusions; all of which are subject to change without notice. Neither this site, nor any associated company or agent advertised through this site is responsible for costs or losses resulting from alterations, cancellations, loss of baggage, delay or personal injury. We strongly recommend everyone has their own travel insurance.
6 Bed Dorm Mixed
With ensuite facilities, includes lockable storage box, air-conditioning, linen (make your own bed), a towel, soap and access to Resort facilities including guest laundry & rooftop swimming pool.